faq

What does BETA Electronic Co., Ltd. do?

BETA Electronic Co., Ltd. is a B2B wholesale mobile spare parts supplier from China, serving repair shops, wholesalers, distributors, importers, and online spare parts sellers.

Who is this website designed for?

This website is designed for B2B buyers, including repair shop owners, wholesale distributors, spare parts retailers, importers, and online spare parts sellers looking for a B2B wholesale mobile spare parts supplier. It is not intended for individual retail purchases.

Do you sell complete mobile phones?

No. We do not sell complete mobile phones or refurbished mobile devices. Our focus is mobile spare parts, replacement components, and repair accessories.

What type of buyers usually work with your company?

We usually work with mobile repair shops, spare parts wholesalers, distributors, importers, online sellers, and service businesses that need regular mobile spare parts supply from China.

Is BETA Electronic Co., Ltd. suitable for small repair shops and growing B2B buyers?

Yes. We support small repair shops, growing spare parts traders, and larger B2B buyers with product sourcing, order coordination, and business-focused communication.

Can new B2B buyers contact your team before placing an order?

Yes. New B2B buyers can contact our team by WhatsApp or email to introduce their business, share their product interests, and understand how our wholesale supply process works.

What information should I prepare before contacting your team?

It is helpful to prepare your business type, target market, product categories of interest, required phone models, and estimated supply requirements.

Can you help new buyers understand which mobile spare parts may fit their business?

Yes. Buyers can share their target market, customer type, and business focus, and our team can provide general product direction based on that information.

Are all mobile spare parts available on your website?

No. The website may not show every available mobile spare part or model. Buyers can contact us with specific product requests, model names, or photos for further checking.

Can I source mobile spare parts that are not listed on your website?

Yes. You can send the model name, part photo, or part number by WhatsApp or email, and our team will check current stock or available sourcing options when possible.

Can I contact you if I do not know the exact part name?

Yes. You can send the phone model, product photo, part location, or a short description, and our team can help identify the general part type to reduce the risk of ordering the wrong item.

Do you work with international B2B buyers?

Yes. We work with international B2B buyers from different markets who need wholesale mobile spare parts from China for repair, resale, or distribution.

What is the best way for international buyers to contact your team?

International buyers can use our Contact Us page or message us by WhatsApp or email with their business details, target market, and product interests so our team can respond more clearly.

Can online spare parts sellers buy from your company?

Yes. Online spare parts sellers can contact us for wholesale mobile spare parts supply support based on their product categories, target customers, and regular sourcing plans.

What makes your company different from a retail spare parts store?

Our focus is B2B supply. We support business buyers with wholesale communication, order coordination, repeat sourcing needs, and repair inventory support rather than individual retail sales.

What types of mobile spare parts do you supply?

We supply wholesale mobile spare parts and repair accessories for professional repair businesses, including replacement screens, batteries, charging flex cables, camera modules, back covers, housings, adhesives, repair tools, and other repair-related components.

Do you supply compatible replacement parts for repair businesses?

Yes. We supply compatible replacement parts selected for mobile repair shops, wholesalers, distributors, online sellers, and service businesses that need stable quality, flexible ordering, and international order support from China.

Can I mix different mobile spare parts in one wholesale order?

Yes. Customers can mix different mobile spare parts, screen models, batteries, charging components, back covers, adhesives, repair tools, and accessories in one wholesale order according to their business needs.

What is your minimum order quantity for wholesale mobile spare parts?

Our minimum order quantity depends on the product category, model, quality option, and current stock condition. We support flexible mixed wholesale orders for customers who want to test products before placing larger repeat orders.

What screen quality options do you offer?

We offer different replacement screen quality options depending on the phone model, market demand, and customer budget, including LCD, Incell, OLED, Soft OLED, Hard OLED, and premium compatible screen options. You can also review our iPhone replacement screens category for related product examples.

What is the difference between Soft OLED and Hard OLED screens?

Soft OLED and Hard OLED screens differ in panel structure. Soft OLED screens usually offer better durability, thinner edges, and better resistance to bending and installation stress. Hard OLED screens use a rigid panel structure and are usually more cost-effective for many repair markets.

What is the difference between OLED, Incell, and LCD screens?

OLED, In-Cell, and TFT iPhone screens differ in display structure, cost, and visual performance. OLED screens usually provide better contrast, deeper colors, and higher display quality. Incell screens are often more affordable and suitable for many standard repairs. LCD screens are common replacement options for specific models and price-sensitive repair markets.

Which screen type is best for repair shops?

The best screen type depends on the repair shop’s target customers, repair price level, warranty policy, phone model, and expected display quality. Many repair shops compare different iPhone screen types and keep multiple options to serve different customer budgets and quality expectations.

Do you supply screens with frame and without frame?

Yes. Depending on the phone model and stock availability, some replacement screens are available with frame or without frame. Customers can choose the suitable option based on repair method, labor cost, and installation preference.

Are your mobile spare parts tested before shipment?

Yes. Mobile spare parts are inspected before shipment based on product category and order requirements. Screens, batteries, charging parts, cameras, and electronic components are checked for function, appearance, compatibility, and packing condition before export.

How do you check the quality of mobile phone screens?

Mobile phone screens can be checked for display function, touch response, brightness, color performance, dead pixels, flex cable condition, connector condition, frame alignment, and physical appearance before packing.

How do you avoid wrong model or compatibility problems?

To reduce compatibility problems, we recommend confirming the exact phone model, part type, connector version, frame requirement, product photos, and market version before order confirmation, especially for wholesale quantities.

How should buyers confirm screen compatibility before ordering?

Before ordering replacement screens in bulk, buyers should confirm the phone model number, screen type, frame option, connector position, market version, and required quality option. This is especially important because iPhone replacement parts compatibility may be affected by model version and software-related changes.

Why is the same spare part available at different prices?

The same spare part may be available at different prices because of differences in quality option, material, display type, supplier source, testing level, packing method, warranty terms, and market availability.

How do you handle defective products?

Defective product handling depends on the product type, order agreement, inspection process, and evidence provided. Customers should report issues with clear photos, videos, product labels, and order details. For screens, testing before final installation is recommended whenever possible.

What is the minimum order quantity (MOQ) for wholesale mobile spare parts?

The MOQ depends on the product category, stock availability, and total order value. MOQ may be more flexible for trial orders or mixed orders, depending on the selected items.

Can I place a trial order before a larger bulk order?

Yes, trial orders can be arranged for many mobile spare parts and repair accessories to help buyers review the order process before moving to larger bulk orders.

Is the MOQ the same for all mobile spare parts and repair accessories?

No, MOQ may vary between replacement screens, batteries, charging flex cables, camera modules, back covers, and repair accessories. Some items have a quantity-based MOQ, while others are determined by order value.

How can I request an official wholesale quotation?

You can submit a wholesale inquiry containing your product list, model numbers, and required quantities. We review these details to prepare an official quotation based on current stock availability.

What information should I include in my quotation request?

Please include precise product names, compatible models, and required quantities. Providing clear details allows us to prepare a more accurate quotation based on your specific needs.

Do wholesale prices depend on order quantity or order value?

Some items may follow a tiered pricing structure, where larger quantities may allow better unit pricing, depending on product availability and order volume.

Can I mix different product categories in one wholesale order?

Yes, mixed-category orders are accepted. You may combine replacement screens, batteries, charging flex cables, camera modules, back covers, and repair accessories into a single mobile spare parts purchase order.

Can I combine spare parts for different phone models in one purchase order?

Yes, you can combine spare parts for different phone models in one order, including iPhone parts, Samsung parts, Xiaomi parts, Huawei parts, and other compatible spare parts. This is a standard practice for repair shops and wholesalers managing spare parts for multiple phone models.

Can you help organize my product list for a wholesale order?

Yes, we can assist in organizing your product list by model, category, and quantity to ensure the quotation and purchase order (PO) are clear and accurate. You can contact our team to share your list.

How does the wholesale order process work?

The process involves submitting a wholesale inquiry, finalizing the product list and quantities, receiving an official quotation, and confirming the purchase order (PO) details before the order is processed.

Can I send my wholesale order list by WhatsApp or email?

Yes, you may send your order list via WhatsApp or email. A clearly formatted list with model numbers and quantities is recommended to ensure efficient communication.

Do you confirm the final order details before preparation?

Yes, we verify the final product list, quantities, quotation details, and purchase order information before proceeding with the order.

Can I place a repeat wholesale order for the same spare parts?

Yes, repeat wholesale orders are common. Referencing previous purchase orders or quotation records can help facilitate the confirmation of future orders.

Do you support long-term cooperation with wholesale buyers?

Yes, we support ongoing partnerships with repair shops, wholesalers, distributors, and online sellers. We maintain order records to assist with planning and managing regular supply requirements.

How do you support regular wholesale buyers over time?

Regular buyers can benefit from faster quotation handling, clearer reorder records, and smoother communication based on previous order history and recurring supply needs.

What shipping methods are available for wholesale mobile spare parts from China?

We support express courier, air freight, sea freight, and freight forwarder pickup for wholesale mobile spare parts shipments, depending on order volume, destination, and buyer preference. You can also review our Shipping Guide for more delivery information.

Can repair shops and distributors use their own freight forwarder?

Yes. Repair shops, wholesalers, and distributors can use their own freight forwarder, and we can coordinate pickup details, packing information, and basic shipping documents.

Which delivery option is suitable for small orders and bulk wholesale spare parts?

Small orders are often arranged by express courier or air freight, while bulk wholesale spare parts shipments are often arranged by sea freight or through a freight forwarder.

How long does order preparation take before shipment?

Order preparation time depends on spare parts type, quantity, packing requirements, and shipment arrangement. We confirm the estimated preparation time before dispatch.

How long does delivery take for international spare parts shipments?

Delivery time depends on the shipping method, destination country, carrier schedule, and customs process. Express courier and air freight usually take less time than sea freight. For more details, review our international shipping information.

Can replacement screens, batteries, charging flex cables, and accessories be shipped together?

Yes. Mixed spare parts orders can usually be shipped together when the selected shipping method and carrier rules allow it. Some items, such as batteries, may require specific shipping arrangements.

What information is required to arrange a B2B spare parts shipment?

We usually need the consignee name, delivery address, contact person, phone number, destination country, shipping method, and any required packing or document details.

What shipping documents can be provided for wholesale spare parts shipments?

For most wholesale spare parts shipments, we can provide a commercial invoice, packing list, and shipment details based on the confirmed order information.

Can the commercial invoice and packing list show detailed packing information?

Yes. The commercial invoice and packing list can include product descriptions, quantities, carton details, and shipment terms when confirmed before shipping.

Who handles customs clearance for the spare parts shipment?

The buyer usually handles customs clearance and import duty in the destination country unless another shipping arrangement is confirmed before shipment.

Are import duties, local taxes, and destination charges included?

Import duties, local taxes, and destination charges are usually not included in the product price and should be checked by the buyer before importing. You can review our import duty guidance for general reference.

Can you provide basic customs information for mobile spare parts orders?

We can provide basic order and shipping information for reference, but final customs classification, duties, and import approval depend on local customs authorities.

Will tracking information be provided after the order is shipped?

Yes. After the order shipment is arranged, we provide tracking information or shipping reference details when they are available from the carrier or freight forwarder.

Can you help if there is a delay or delivery question after dispatch?

Yes. We can help follow up with the carrier or freight forwarder and share available updates related to the order shipment when needed.

Can repeat shipments use the same delivery method and document format?

Yes. For repeat shipments, we can follow previously confirmed shipping methods, packing details, and document formats to simplify future repeat orders.

How can I request a quotation for wholesale mobile spare parts?

You can request a quotation by sending your product list, including phone models and required quantities. Our team will review the information and prepare a quotation based on confirmed product availability.

What information is needed to prepare an accurate quotation?

Please provide product names, model numbers, quantities, and any specific quotation requirements. Clear information helps our team prepare a more accurate quotation for your B2B order.

Are quoted prices final or subject to confirmation?

Quoted prices are based on current product availability and confirmed order details. Final prices should be confirmed by our team before order approval or arranging payment.

Can you provide a proforma invoice for B2B orders?

Yes. A proforma invoice can be provided after the product list, quantities, buyer details, and main order terms are confirmed.

What details are included in the proforma invoice?

A proforma invoice may include product descriptions, quantities, unit prices, total amount, buyer and seller details, and our confirmed bank account information for the transfer.

Can the quotation and proforma invoice be updated before payment?

Yes. The quotation or proforma invoice can be updated before payment if product details, quantities, or buyer information need to be adjusted.

What payment methods do you accept for wholesale orders?

For most B2B wholesale orders, payment is usually arranged by Bank Transfer (T/T) unless another business payment method is agreed upon before order confirmation.

Which currency is used for quotations and payment?

Quotations are commonly prepared in USD. The final payment should follow the currency confirmed in the Proforma Invoice.

Can payment terms be discussed before placing an order?

Payment terms can be discussed before order confirmation and should be clearly stated in the quotation or proforma invoice.

When will the order be processed after payment?

The order moves to the next processing stage after payment confirmation is verified and final order details are confirmed by our team.

Do I need to send payment proof after transfer?

Yes. Sending payment proof or a transfer reference helps our team verify the payment and match it with the related order more efficiently.

What happens if payment information does not match the order?

If payment information does not match the order, our team may request additional details to verify the payment and avoid confirmation delays.

Who is responsible for bank charges or transfer fees?

Bank charges, transfer fees, or intermediary bank costs are usually the buyer’s responsibility unless another arrangement is confirmed before payment.

Can repeat buyers use previous quotation records for future orders?

Yes. Repeat buyers can reference previous quotation records or proforma invoices to help our team review future quotation requests more efficiently.

Can the proforma invoice be used as a payment reference?

Yes. Buyers should follow the confirmed proforma invoice when arranging payment, including the beneficiary details, payment amount, currency, and payment reference.

What is the warranty period for your mobile spare parts?

Warranty periods are determined by product category and order terms. Eligible parts are covered by a limited warranty as specified in your Proforma Invoice (PI) or order confirmation.

Which product categories can be covered by warranty?

Warranty coverage can apply to replacement screens, batteries, charging flex cables, camera modules, and back covers, provided they carry our official identification marks and meet the required after-sales conditions.

Are warranty terms different for screens compared to other parts?

Yes. Due to their technical nature, terms vary. For example, screens require specific testing before installation, while battery warranties focus on capacity and performance within a specified period.

How are wholesale orders inspected before shipping?

We follow a standardized inspection process tailored to the product type. This typically includes a visual check for physical integrity, functional testing for core components, and verification of model accuracy.

What specific checks are performed on replacement screens?

Screens are checked for key performance indicators such as display quality, touch sensitivity, backlight consistency, and flex cable integrity. This helps minimize the return rate for our B2B clients.

Can I request photos or videos of my products before shipment?

Yes. To ensure transparency, we can provide photos or testing videos of your items upon request before the order is shipped. This allows you to verify the condition and packing of your goods.

What should I do if I receive defective spare parts?

We recommend reporting any issues within 7 business days of delivery. Please provide your order reference, the affected quantity, and clear evidence such as photos or videos to help us begin the review process.

What evidence is required to support a warranty claim?

A valid claim requires clear media showing our company’s warranty stamp or label, the specific defect, and the overall condition of the part. For installed components, additional details regarding the installation process may be requested.

How long does it take to review a warranty claim?

Our team aims to provide an initial review as soon as possible after receiving complete evidence. We work to reach a fair resolution efficiently to avoid any disruption to your business workflow.

How are approved warranty claims handled?

Once a claim is confirmed and approved, we typically arrange for a replacement or a balance credit. To optimize logistics, replacements are usually dispatched with your next wholesale order.

Can warranty claims be handled as credit instead of replacement?

Yes. For many of our B2B partners, we issue a credit note or a balance for future purchases. This offers more flexibility in managing your inventory and order flow.

Who is responsible for shipping costs on returned items?

Generally, the buyer is responsible for shipping defective items back for inspection, while we cover the cost of sending the replacement parts. Specific terms may vary based on the batch value and agreement.

What is the best way to contact your after-sales team?

The most efficient way is to contact our after-sales coordinators via WhatsApp or email. Providing your Order ID and clear media evidence immediately will help us process your request more effectively.

Do you provide technical support for distributors?

Yes. We support our long-term partners and distributors with technical information and installation precautions to help reduce return rates and improve end-user satisfaction.

What common issues may void the warranty?

Damage caused by incorrect installation, physical impact after delivery, or the removal of our warranty labels may void the warranty. We strongly advise a dry test, testing the part without using adhesives, for all screens and modules.

Do you work with international distributors for mobile spare parts?

Yes. We work with wholesale mobile spare parts distributors, repair shop suppliers, import-export companies, and B2B buyers that purchase compatible replacement parts in bulk from China. You can learn more about BETA Electronic Co., Ltd. and our B2B supply focus.

What type of businesses can cooperate with your wholesale program?

We cooperate with mobile repair parts wholesalers, regional traders, repair chain suppliers, import companies, and professional buyers looking for long-term B2B cooperation in the mobile electronics aftermarket.

How can a company apply for distributor-level cooperation?

A company can apply by sharing its business profile, target market, product categories, expected order frequency, and cooperation goals. Regular wholesale buying is open to most business buyers, while distributor-level cooperation depends on market potential, order history, and mutual growth plans.

Do you support distributors in specific regional markets?

Yes. We help distributors identify suitable mobile replacement parts based on local demand, popular phone models, repair trends, and buyer requirements. Our goal is to support practical inventory planning for your target market.

Can you help us select the right products for our local repair market?

Yes. By sharing your target market, customer type, and product requirements, we can recommend compatible replacement screens, batteries, charging flex cables, camera modules, back covers, and repair accessories that match your local repair market needs.

Is it possible to cooperate if we are a new business in the spare parts industry?

Yes. We can support growing businesses through standard wholesale orders at the beginning. As your order history, market presence, and business volume grow, distributor-level cooperation can be discussed.

Do distributor partners receive special wholesale pricing?

Distributor partner pricing can be reviewed based on product categories, total order volume, purchasing frequency, and cooperation history. Final prices are subject to confirmation after reviewing your order details.

Can you provide stable supply for repeat bulk orders?

As a wholesale mobile parts supplier from China, we support repeat bulk orders by confirming availability in advance, helping with long-term supply planning, and suggesting suitable alternatives when specific components are temporarily unavailable.

Are there price benefits for regular monthly wholesale orders?

Regular monthly orders may help improve supply coordination and price planning. Final quotations depend on current market conditions, product grade, product availability, and the confirmed volume requested at the time of order.

What kind of support do you provide to your B2B partners?

We can provide product information, quotation support, product selection guidance, available product photos, basic specifications, catalog information when available, order coordination, and after-sales communication. You can contact us to discuss your cooperation needs.

Can you provide product photos and specifications for resale purposes?

Yes. For eligible orders, we can provide available product photos, basic specifications, and product descriptions to help you prepare catalogs, online listings, quotations, or product offers for your local customers.

Can you help us build a customized product list for our customers?

Yes. Based on your target phone models, customer type, required quantities, and product grade preferences, we can help prepare a suitable product list for local repair shop customers or wholesale buyers.

How do we start a B2B cooperation with your company?

You can start by sending your company profile, target market, main product interests, expected order volume, and cooperation goals. After reviewing your requirements, our team can suggest a suitable wholesale or distributor cooperation model.

Is a formal cooperation agreement required?

A formal agreement is not required for initial bulk wholesale orders. For long-term distributor-level cooperation with specific terms, a formal document can be discussed to define responsibilities, expectations, and cooperation conditions.

Do you offer exclusive distribution rights for specific regions?

Exclusive distribution rights may be considered only for established partners with proven cooperation history, stable high-volume orders, strong regional market coverage, and a clear business plan. Any exclusivity is subject to mutual agreement and is usually discussed after a successful cooperation period.